FAQ

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Frequently Asked Questions

Here are some commonly asked questions. If you can't find what you're looking for, feel free to reach out to us through our contact page.

What is the cost of your service?

We offer various pricing options. Please refer to our price page for more details.

How can I cancel my subscription if I no longer use it?

You can cancel your subscription at any time by clicking on the 'cancel subscription' button on your user page. If you change your mind, you can reactivate your subscription using the same method.

I can't remember my login information. What should I do?

No worries, it happens to the best of us. If you don't remember your login details, but you do recall your personal information, please contact us through the contact page. Make sure not to provide any sensitive data. We'll respond as soon as possible to verify your identity, and then assist you in retrieving your lost information.

How many ebooks am I allowed to read?

It depends entirely on you. You have the option to purchase individual ebooks, bundles, or subscribe for access. Visit our 'prices' page to explore the different offers available.

Do you have a mobile app?

We are currently developing a mobile and tablet app, which will be released soon. In the meantime, you can use your mobile device to access our website. If desired, you can save the site as a shortcut to easily access it on your device.

Can I use excerpts from an ebook?

All ebooks are protected by copyright. Usage of excerpts or any other content from our ebooks without prior consent from the author is strictly prohibited. Just as you wouldn't appreciate someone using your work without permission, authors deserve the same respect.

Can I request a refund for unused services?

Unfortunately, we do not offer refunds for non-use. However, please contact us to discuss your situation. We will conduct the necessary checks and strive to accommodate your needs.

I recently signed up but I'm unsatisfied with the service.

We're sorry to hear that. We constantly strive to improve our service and value every opinion. Please contact us to provide more details about your experience. Your feedback is valuable, and we'll assess if a refund is applicable.